Location Phoenix, AZ Job type Full-time

Coeus Consulting is looking for a talented Project Engineer to provide top notch support to our customers.

We are a growing small business start-up that offers Information Technology solutions to clients in the public and private sectors across Arizona and the Southwest.

You’ll be providing on-site and off-site project support for our customers, working in the frontlines to ensure that weโ€™re providing high quality service. Your responsibilities will include:

  • Project delivery for on-prem and cloud technologies
  • Conducting assessments for customers and prospects
  • Scoping product and services for new project proposals
  • Maintaining accurate documentation of systems, processes, and client interactions
  • Assisting Service Desk team with escalations

What Do We Need?

  • Solid troubleshooting andย critical thinkingย skills!
  • A strong focus on customer service
  • Time management skills and flexibility are crucial; youโ€™ll need to be able to work independently and adapt on the fly
  • Experience deploying/migrating and troubleshooting Microsoft cloud services including Exchange, Entra (Azure) AD, Purview, and Intune/MDM
  • Experience with Microsoft 365 server-less migrations (email, file shares to Sharepoint/Onedrive, AD to Azure AD, GPO to Intune)
  • Experience deploying Meraki switches, firewalls, and WiFi
  • Experience deploying servers using HPE or Dell hardware
  • Maintaining accurate documentation of systems, processes, and client interactions

What Would We Appreciate?
It would be great if you have a familiarity with any of these:

  • Previous experience working at an MSP
  • Experience with on-prem to ‘cloud’ server migrations
  • Experience with scripting in Powershell
  • Experience with backup and DR, especially using Veeam
  • Deployment experience with spam filtering solutions such as Barracuda
  • Deployment experience with Cisco Duo MFA
  • Deployment experience with Cisco Umbrella
  • Deployment experience with SentinelOne MDR
  • Experience with remote connectivity applications including VPN and RDP
  • Experience troubleshooting firewall issues with Meraki, Fortigate, or Cisco CLI products
  • Experience troubleshooting switch & WiFI issues with Meraki, Aruba, or Cisco CLI Products
  • Experience creating Visio diagrams for network/server documentation
  • Experience working with compliance frameworks like HIPAA and NIST 800-171
  • Working knowledge of Connectwise and Datto RMM

Job Type: Full-time

Pay: $70,000.00 – $90,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Experience:

  • IT Support: 5 years (Required)
  • MSP: 3 years (Preferred)

Work Location: In person