JOB DUTIES:
- Spearhead the leadership and growth of a dynamic cross-functional team, overseeing critical technical domains such as infrastructure management, cybersecurity, application administration, and IT support services.
- Meet with and report to the company leadership about the companyโs daily operations, as well as leadershipโs plans for any upcoming adjustments or developments to business
- Collaborate with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the growth objectives of the organization.
- Determine methods to improve quality, efficiency, and productivity; reduce costs; increase profits; and improve control measures.
- Work collaboratively to develop and/or improve systems, processes, controls, procedures, and automation that improve the overall efficiency of the firm and ensure excellent client service.
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MINIMUM REQUIREMENTS (Academic and Professional):ย
- Minimum of a Bachelor’s Degree in Engineering, Computer Science, or other relevant technical field
- 2 years experience working at an MSP or IT consulting firm, interacting with customer environments.
- Additionally, possession of recognized technical certifications such as Microsoft Certified Systems Engineer (MCSE) and Cisco Certified Network Associate (CCNA).